Pasadena, CA 91185-5484

Frequently Asked Questions


All residential and commercial locations in the City of Laguna Beach with an active alarm system are required by Ordinance to have an alarm permit.

Please complete the online registration form 

You may also contact the Laguna Beach Alarm Program:

Monday - Friday 9am - 5pm PST

Phone:  (888) 865-9770

Email:  lagunabeachca@citysupport.com

The alarm ordinance is posted online on this website - Laguna Beach Municipal Code Chapter 5.34

Initial Registration / Renewal Fee (Residential) : $35

Initial Registration / Renewal Fee (Commercial) : $50

Permit Period : Permit is valid for two (2) years from the issue date.

False Alarms Fee Schedule (false alarms counted during the course of a 12 month period)

Burglary Alarm for Residential/Commercial Locations:

False Alarm         Permitted                   Unpermitted 
1-3$0   $120 
4-6$125   $245 
7+$275   $395 

Robbery/Panic Alarm for Residential/Commercial Locations:

$150 each occurrence

 

Late Fees

Late fees of 10% of the outstanding balance per month are added beginning 60 days from the original invoice date (up to 100% maximum).

Over 98 percent of the alarm signals generated in the United States end up being false. Responding to false alarms takes officers away from responding to actual emergency situations. In an effort to make alarm users aware of this problem and mitigate the incidence of false alarms, the City of Laguna Beach enacted a False Alarm Ordinance (Municipal Code 5.34). The Ordinance requires that all owners of an active alarm system (both residential and business) obtain and maintain an annual permit and pay fines to the City for excessive false alarm activity.

A false alarm is defined in the ordinance as the activation of an alarm system when, upon observation by law enforcement, there is no evidence of unauthorized entry, robbery, or other such crime attempted in or on the premises. 

No, you will never be assessed a fee for a legitimate alarm/panic signal.

APPEALING A FALSE ALARM RESPONSE CHARGE

*Submit a written request/statement as to why you feel the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation, etc.)

*Submit via email using the Contact Us page.

*Be sure to include Permit License #, alarm location address, and incident date(s) in question.

*Submit within thirty (30) calendar days of the notice imposing the charge. 

Yes, you can pay for any fees due on your account via this website by clicking on the home tab and logging in with credentials initiated by APS/CitySupport and secured by the alarm user.  Laguna Beach Alarm Program Website

Laguna Beach Alarm Program
Dept LA 25484
Pasadena, CA 91185-5484

No. Alarm permits are not transferrable.