Pasadena, CA 91185-5484

False Alarm Fees

False Alarms Fee Schedule (false alarms counted during the course of a 12 month period)

Burglary Alarm for Residential/Commercial Locations:

False Alarm         Permitted                   Unpermitted 
1-3$0   $180 
4-6$175   $180 
7+$350   $180 

 

Robbery/Panic Alarm for Residential/Commercial Locations:

False Alarm         Permitted                   Unpermitted 
1+$265   $265 

 

Late Fees

Late fees of 10% of the outstanding balance per month are added beginning 60 days from the original invoice date (up to 100% maximum).

 

APPEALING A FALSE ALARM RESPONSE CHARGE

*There is a non-refundable fee of $25 for all false alarm appeals. Payment must be made to initiated the appeal process.

*Submit a written request/statement as to why you feel the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation, etc.)

*Submit via email using the Contact Us page.

*Be sure to include Permit License #, alarm location address, and incident date(s) in question.

*Submit within fifteen (15) calendar days of the notice imposing the charge.