False Alarms Fee Schedule (false alarms counted during the course of a 12 month period)
Burglary Alarm for Residential/Commercial Locations:
| False Alarm | Permitted | Unpermitted | ||||
| 1-3 | $0 | $0 | ||||
| 4-6 | $125 | $245 | ||||
| 7+ | $275 | $395 |
Robbery/Panic Alarm for Residential/Commercial Locations:
| False Alarm | Permitted | Unpermitted | ||||
| 1+ | $150 | $270 |
Late Fees
Late fees of 10% of the outstanding balance per month are added beginning 60 days from the original invoice date (up to 100% maximum).
APPEALING A FALSE ALARM RESPONSE CHARGE
*There is a non-refundable fee of $25 for all false alarm appeals. Payment must be made to initiated the appeal process.
*Submit a written request/statement as to why you feel the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation, etc.)
*Submit via email using the Contact Us page.
*Be sure to include Permit License #, alarm location address, and incident date(s) in question.
*Submit within fifteen (15) calendar days of the notice imposing the charge.